Water Heater Repair in New Albany, IN
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Cold groundwater and winter outages both work against your water heater
From December through February, nights here average 26°F, and the water coming into your tank is cold for the seven months a year you're running the furnace too. Your water heater has to work harder to bring that water up to temperature, and the burner or heating element cycles more to keep up. Over time that extra cycling wears on the thermostat and the heating element in an electric unit, or the burner assembly in a gas one.
County storm records show 11 winter storms and 41 damaging wind events over the past ten years, and statewide, 17% of households lost power for at least 24 hours in 2024. When the power goes out, an electric water heater stops heating until it's back, and most units pick up again on their own once it returns. If yours doesn't, or if you're noticing weaker hot water or a longer wait for it since the last outage, that's worth having looked at.
- 26°F
- the average winter night, and colder incoming water means longer heating
- 7 months
- October through April, the months homes here need heat
- 17%
- of Indiana households lost power for a day or more in 2024, and a heater with an electric element or electric ignition stops without it
NOAA nClimDiv, 1991–2020 normals
- Why is my water heater leaking from the bottom?
- Most of the time this means the tank itself has rusted through and is failing. Sediment builds up at the bottom of the tank over the years and corrodes the steel from the inside, and once it's leaking there, the tank is done. It could also be a loose drain valve or a fitting that's just dripping down the side and pooling at the bottom, so check those first. If the tank itself is cracked, a contractor will need to replace the whole unit, not patch it.
- Why won't the pilot light on my water heater stay lit?
- Usually the thermocouple has worn out and can't sense the flame anymore, so the gas valve shuts off as a safety measure. A weak or dirty pilot orifice can cause the same thing, and a draft in the area can blow the flame out before the thermocouple even gets warm enough to hold it. This is a common part to replace and not expensive on its own, but a contractor should check the venting too, since a bad draft is what causes it to keep happening.
- Can a tankless water heater be repaired?
- Yes, most tankless problems are repairable. Mineral buildup on the heat exchanger is the most common issue, and flushing the unit clears it. Igniters, flow sensors and gas valves can all be replaced individually too. It's rare that a tankless unit needs to be replaced outright unless the heat exchanger itself has failed.