A snow-covered driveway and yard viewed from inside through a white window frame during a winter snowstorm.

Furnace Repair in New Albany, IN

Furnaces here run from October through April. If yours quits, tell us what it's doing and a licensed contractor who covers Floyd County will get in touch.

Tell us about the job

It takes about a minute.

Step 1 of 3: Equipment
An unfinished basement interior featuring a large metal furnace unit, exposed ceiling joists, concrete walls, and scattered boxes and cables on the floor.

Seven months of heat calls take a toll

Your furnace works October through April here, seven months out of the year. On winter nights that average 26°F, it is running long stretches to keep the house warm, and the burner is cycling on and off for hours at a time. Every one of those starts puts wear on the igniter and the parts that get the burner lit.

Floyd County has also seen 11 winter storms and 41 damaging wind events over the past ten years. When wind and ice take down power lines, your furnace stops running until power is back, even if the furnace itself is fine. Across Indiana, 17% of households lost power for 24 hours or more in 2024. If that happens on a cold night, you notice fast.

7 months
October through April, your furnace is on duty
26°F
the average winter night it heats against
11 winter storms
in ten years, the nights a failure hurts most
Isometric cutaway illustration of a house with a shingled gable roof, showing a gray furnace unit connected to overhead ductwork and a chimney flue, with simplified furniture in the rooms below.
Your furnace works hardest from November through March.

NOAA nClimDiv, 1991–2020 normals

In Indiana, HVAC licensing for homes is left to the counties and cities.

Floyd County sets its own rule for who can do this work, because Indiana leaves HVAC licensing to counties and cities. Whether a contractor needs a local license, and what that license checks, depends on the office that issues it here, not on any state record. Indiana keeps none.

For a furnace repair, the part that matters most is the gas connection, since a bad one is what makes the job dangerous. Indiana's facts do not say who checks that connection in Floyd County. If a license is required here, it comes from a local office, not the state.

Sources: Indiana Department of Workforce Development · State of Indiana

Why won't my furnace turn on?
Start with the thermostat. Check that it's set to heat and the temperature is above room temperature, and check that it has power or fresh batteries. If the thermostat looks fine, check your breaker panel and the furnace's own power switch, which looks like a light switch near the unit. A furnace that still won't respond after that needs a contractor to check the igniter, the flame sensor, or the control board.
Why is my furnace blowing cold air?
Most often the furnace is running the blower without the burners lighting. That can mean the igniter has failed, the flame sensor is dirty, or the gas valve isn't opening. It can also mean the thermostat fan is set to "on" instead of "auto", which pushes air through the vents even when the burners aren't firing. A contractor can tell which one it is.
Why won't my furnace pilot light stay lit?
A pilot light that won't stay lit usually means the thermocouple has worn out. That's the small sensor that sits in the flame and tells the gas valve it's safe to stay open. When it fails, the valve shuts the gas off as a safety measure, even though the pilot lit for a moment. It's a simple part for a contractor to replace, but it isn't safe to keep relighting the pilot yourself if it won't hold.